1Acceptance of Terms
By creating an account, accessing, or using the Vyana mobile or web application (available at https://vyanahealth.app), you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these terms, please discontinue use of the service.
2Nature of the Platform
Vyana is an informational digital healthcare management platform. It offers:
- Personal medication schedule tracking and refill reminder alerts.
- Prescription and laboratory report scanning and digitized summarization.
- Emergency medical summary profile and offline-scannable QR code generation.
- Transparent price comparison across Indian online pharmacies.
- Hospital OPD discovery and token booking assistance.
Vyana acts as an organizational and tracking tool for your existing medical records; it is not a licensed hospital, pharmacy, or diagnostic laboratory.
3Essential Medical & Emergency Disclaimer
“Vyana is not a substitute for professional medical advice; in an emergency call 108”
The content, AI summaries, and tools in Vyana are for informational purposes only. Vyana does not provide medical diagnosis, clinical treatment plans, or prescription authoring for self-medication. Never disregard professional clinical advice or delay seeking urgent medical evaluation because of information presented on Vyana. If you or someone around you experiences acute chest pain, severe trauma, or breathing distress, dial 108 or proceed to the nearest emergency hospital immediately.
4Artificial Intelligence & Human-in-the-Loop Verification
Vyana uses artificial intelligence models to extract text from prescription documents and parse numerical results from diagnostic lab reports:
- Assistive, Not Authoritative: Machine learning optical character recognition may occasionally misread handwritten doctor notes, complex unit names, or blurred values.
- Mandatory Verification: You must review, verify, and correct all extracted medicine dosages and lab numbers before confirming them into your health profile.
- Drug Interaction Inquiries: Interaction warnings are based on reviewed clinical tables and trusted open medical literature. Absence of an interaction warning does not guarantee that a medicine combination is clinically safe for your specific condition.
5User Responsibilities & Account Security
- You are responsible for keeping your login credentials secure.
- You agree to upload only your own medical documents, or records of family members for whom you have legal authorization to act as a caregiver.
- You must not use the platform to transmit unlawful material, impersonate a licensed medical practitioner, or circumvent security policies.
6Third-Party Services & External Links
Vyana may link to third-party services—including government ORS portals, commercial e-pharmacies, and emergency calling services. Vyana does not own or operate these external services and is not responsible for their delivery timelines, pricing changes, or independent terms.
7Data Rights, Export & Termination
In accordance with India's DPDP Act 2023:
- You may download your entire health data archive at any time via the Profile screen.
- You may permanently delete your account and all associated records in two taps.
- You may revoke shared caregiver access or time-limited doctor links at will.
8Modifications & Contact
We may update these terms as platform capabilities expand. Material changes will be accompanied by an updated effective date. For legal inquiries or questions regarding these terms, reach us at: